Albionrooms.com is the trading name of Stanley TTK Ltd, a company registered in England under number 08836198.
IF YOU NEED TO CONTACT US FOR ANY REASON REGARDING YOUR ORDER, PLEASE DROP US AN EMAIL…
We don’t have a customer services line – we aren’t a corporate; we don’t sit in an office all day; we might be on tour! If you want to speak to somebody about your order, that’s fine – just request a call back…
Thank you for shopping with Albion Rooms. We aim to keep your delivery costs as low as possible – and offer free delivery promotions on selected products. Your delivery cost will be calculated during the checkout process, and you will be notified via email once your goods have been dispatched. Delivery methods and times will vary by destination as detailed below:
UK Mail Group Courier Delivery or Royal Mail: 2-3 business days after dispatch.
Any delays are outside of our control and please allow 2 days after the stated delivery time before contacting us regarding your order.
European standard: 7-10 business days after dispatch*
USA & Rest of the World
ROW standard: 14-21 business days after dispatch*
* Please note that delays can occur in customs, and these delays are beyond our control.
Products ordered from our site for delivery outside the UK may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. You must make sure that you comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Unless otherwise stated (i.e. not applicable to certain bespoke / signed products / pre-orders), we aim to dispatch ready-stocked items, when ordered before 3pm, within 3 working days i.e. Monday to Friday excluding UK bank holidays. Orders placed over the weekend will be processed within the next 2 working days i.e. dispatched by the following Tuesday.
To make it easy for you to see the amount of shipping you will pay the site automatically calculates this in your shopping basket before you complete your order. You will receive an email once your item(s) have been dispatched.